GreenWay, the largest charging service operator in Central and Eastern Europe, continuously monitors market trends and adapts its services to meet the needs of its customers. When GreenWay introduced monthly plans with prepaid energy in Slovakia back in 2021, it was a groundbreaking move that other operators soon followed. However, customer feedback has shown that people prefer access to affordable per-kilowatt-hour rates rather than focusing on the amount of prepaid energy. Experiences from large operators in Europe also reveal that prepaid energy isn’t a priority for customers. The monthly fee is seen more as an entry point to better per-kilowatt-hour rates. GreenWay has decided to move in this direction as well.