The technical hotline is open 24 hours a day, 7 days a week. This is designed primarily for drivers who need assistance or have a problem trying to charge.
The Customer Service Office is available on business days from Monday to Friday from 9:00 – 17:00. You can call (+421 2 330 56 236). You can also write us an email at [email protected] or fill out the contact form on the website.
Next questions from this topic
The charger is not responding - What should I do?
What should I do if the parking space next to the charger is occupied by a non-electric vehicle?
Parking spaces for electric vehicles are reserved for electric vehicles. In public parking areas there can be enforced by the police, and you can call them if a non-EV is in the space. In some cases the parking is managed by a private property owner and you can contact them